A Role in The Show Restaurant Service Training

Waitstaff Training- Homepage

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What Your Waitstaff Will Learn

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"NEW TRAINING TEMPLATES...

10 Fully customizable training manuals...

Employee Handbook, Bartender, Busser, Cashier, Dishwasher, Expediter, Hostess, Line Cook, Prep Cook, Waitstaff...

20 Job Descriptions...

20 Restaurant Operations Templates...

For details visit our new Training Manuals Website...

Click here for Training Manuals Website

Training Manuals Website

Included with the interactive course are 3 training manuals...

Waitstaff training manual

Training guide

Pre-Shift meeting guide

Guides and Manual are in PDF format so you can download now and print as many copies as required!

The manual and guides support the information covered in the interactive course. The guides and workbook can be used for self study or live facilitated training.

Interactive Waitstaff Training Course

This comprehensive course will track training progress for each employee and automatically score and record results from the test within the course.

For details about the course, view the online demo or take a quick tour.

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Waitstaff Training Manual

This comprehensive workbook can be used as a self study guide or a useful tool for reinforcing key topics in the interactive course. Includes exercises and worksheets.

Key topics:

Offering great service (101)

Preparing for service

Moments of truth (10 Steps of Service)

Mastering product knowledge

Selling skills that help increase check averages

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Manager's Training Guide

A manager's guide to recruiting, motivating and retaining great service performers. Includes proven methods and forms for implementing and assessing standards of performance.

Key topics:

How to recruit and select quality employees

Setting and achieving standards for great service

Techniques for training and motivating staff

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Pre-Shift Meeting Session Guide

A successful show requires planning and practice. This guide includes techniques for performing effective shift meetings, including role play scenarios.

Key topics:

How to run effective shift meetings

Role play scenrios for improving service

Training games and contests for increasing sales

The guides and workbook can be purchased separately for self study or live facilitated training. Pay once and make as many copies as required.

A Role in the Show Workbook and Guides can be customized for your business, call for details.