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Welcome and THANK YOU for visiting!
You are busy- we understand! The hectic pace of your restaurant, scheduling and logistics makes it very hard to find the time for training.
Our goal is to provide you with great service training tools that result in happy customers who spend more, return more often and provide valuable word of mouth referrals to your restaurant.
A Role in the Show is an eLearning course that will save you valuable time and money and deliver the training for you.
A large proportion of restaurant employees today have 'grown up' with computers, and are extremely comfortable using a computer to learn and find information.
The benefits of this new interactive course will help you overcome 2 major obstacles to delivering restaurant training ...TIME and MONEY.
With this interactive training course, you can now use your computer or POS System to...
Deliver consistent service training
To an unlimited number of employees
In an interactive format your employees will remember
At a time convenient to everyone's schedule
As often as required
(internet access not required to run the course)
The result… RAVE REVIEWS!
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A Role in the Show will help your employees learn the fundamentals of great service.
Whether your employees work in the front of the house or 'behind the scenes' in the heart of the house, everyone in hospitality show business plays an important role in the success of the show.
The primary focus of the course is geared towards wait staff, however the topics covered in Act 1,2 and 5 can be applied to every customer supporting role...
Host/Hostess
Reception/Front desk and Lobby
Food runners/Buspersons
Cashier
A Role in the Show will help your wait staff understand the basics of a great sales performance.
Product knowledge
Listening and observation skills
Adapting service styles
Anticipating customer needs
Making helpful suggestions
Take a quick tour
Everyone wins when you help your wait staff learn how to work and serve more effectively.
The benefits of using A Role in the Show to deliver consistent customer service training has a positive impact on your customers, your cast and your bottom line ...
Improved service
Better tips
Higher average spend
More repeat business
Increased sales and profits
Click here for a Free Trial or to Order Now
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Training Manuals Website
Would you like training manuals for every position in your restaurant?
Click here for details
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